I’ve asked a client’s IT team to follow the steps in the following document:
Some of the interface has changed since posting it, but I believe we’ve followed the required steps.
I’ve configured an acquisition with FEC v188.8.131.52 but the following error message appears:
I’ve checked the acquisition log(s) and they all have a single entry:
I’ve tried twice now (having left at least 15 mins after the account has been created) Has anyone experienced this and if so, were you able to resolve it?